WHO WE ARE
Raszen Ltd is a private limited company registered in England & Wales. Our registered office is Suite A 82 James Carter Road, Mildenhall, Bury St. Edmunds, IP28 7DE, United Kingdom.
Contact: hello@raszen.com
WHAT DATA WE COLLECT
When you interact with our website or services, we may collect:
- Name and email address (via contact forms and career applications)
- Niche/industry information you share in enquiry forms
- Portfolio URLs submitted via the careers page
- Payment information processed securely through Stripe, Wise, or bKash (we do not store card details)
- YouTube channel data you submit to our free audit tool (processed via YouTube Data API)
- Basic analytics data such as page views and referral sources
HOW WE USE YOUR DATA
- To respond to your enquiries and provide quotes
- To process job applications submitted through our careers page
- To deliver YouTube automation services you have purchased
- To process payments securely
- To send project updates related to active orders
- To improve our website and services
We do not sell, rent, or share your personal data with third parties for marketing purposes.
THIRD-PARTY SERVICES
We use the following third-party services to operate our business:
- Formspree — to process contact and application form submissions
- Stripe — to process card payments securely
- Wise — to receive international bank transfers
- YouTube Data API — to power our free channel audit tool
- Google Analytics — to understand website traffic (anonymised)
- Cloudflare — for website hosting, security, and performance
Each service has its own privacy policy. We encourage you to review them.
COOKIES
Our website uses minimal cookies required for basic functionality and analytics. We do not use advertising cookies or tracking pixels from social media platforms.
DATA RETENTION
We retain your data only for as long as necessary to fulfil the purpose for which it was collected. Contact form submissions are retained for up to 12 months. Client project data is retained for the duration of the working relationship plus 24 months.
YOUR RIGHTS
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
To exercise any of these rights, email hello@raszen.com. We will respond within 30 days.
SECURITY
We take reasonable measures to protect your data, including SSL encryption on our website, secure payment processing through PCI-compliant providers (Stripe), and access controls on client data.
CHANGES TO THIS POLICY
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.